About the WaFd Enterprise Data Department
Are you passionate about data and its transformative potential? At WaFd Bank's Enterprise Data Department, we're on a mission to harness the power of data to create exceptional customer experiences, fight fraud, and drive innovation. We invite you to join our newly formed dynamic group, where your initiative, critical thinking, and passion for data will thrive. You'll play a pivotal role in shaping and implementing our data strategy, unlocking valuable insights that have a tangible impact on both the organization and our customers. Embrace the challenge, make a difference, and be part of a team that values your expertise and ambition.
Applicants are encouraged to submit a cover letter with their resume.
As the Senior Business Enablement Manager at WaFd Bank, you will lead and mentor a dedicated team focused on developing WaFd Bank’s data into a strategic asset. Reporting directly to the Chief Data Officer, you will play a pivotal role in setting strategy and in leadership of the data department. You will oversee data governance initiatives, partnering with stakeholders across the organization to improve data literacy and develop a common language for business. Your team actively seeks out data quality challenges, partnering with business units to clean data and address the root causes by redesigning and automating business processes.
Your leadership will drive the expansion of WaFd’s data literacy by championing the power of data, data-driven decision-making, and continuous improvement. Collaboration is core to this role, requiring you to work closely with various departments to ensure data initiatives are delivering value and aligned with organizational objectives. Experience in fintech or a financial institution is a significant advantage.
Along with the key functions listed below, you will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
1. Team Leadership and Development
Hire, manage, and mentor a strong team of data professionals, fostering a collaborative and high-performance culture with excellent customer service in alignment with WaFd’s values. Work with stakeholders to set goals, balance priorities, and focus the team on high-value work. Provide hands-on guidance, performance assessments, and professional development opportunities for the team.
2. Data Governance
Establish and collaboratively lead a data governance program that builds out a common business language, ensuring data consistency, integrity, quality, and security across the organization. Develop and enforce data policies, standards, and best practices. Define data ownership, stewardship, and accountability roles within the organization.
3. Business Process Improvement
Partner with business units to identify and prioritize business processes that are inefficient or are the root cause of bad data. Develop and implement process improvements and automations that improve efficiency and enhance data accuracy, completeness, and consistency.
4. Data Management and Integrity
Collaborate with business units to identify and prioritize data quality improvement opportunities. Lead initiatives to clean and remediate bad or inconsistent data. Implement data quality metrics and monitoring systems to track improvements and ensure sustained high-quality data.
5. Analytics Ambassador
Promote data literacy and culture across the organization by advocating for the value of data by organizing workshops and training sessions. Engage with business leaders to bridge communication gaps and identify business problems that can be solved with data.
6. Risk / Compliance
Adhere to all applicable laws and regulations. Maintain a working knowledge of security threats, laws, and policy for data privacy and protection in the complex regulatory environment of financial institutions. Take steps to protect organizational data from accidental or unauthorized damage, modification, or disclosure; assist with security and access management. Comply with the bank’s AML/CFT policies and procedures.
Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
7. Documentation and Procedures
Create and manage documentation, policies, and procedures necessary to enforce standards, communicate best practices, define roles and responsibilities, and sustain ongoing operations. Define and promote effective documentation best practices internally and externally.
8. Continuous Improvement
Stay current with related regulations, best practices, tools, trends, and new technologies. Participate in educational opportunities, read professional publications, maintain personal and professional networks, and participate in professional organizations. Use new knowledge and ideas to continuously improve operational efficiencies, procedures, and strategy.
9. Team Player
Commit to a collaborative mindset and perform other duties as needed in support of the team.
Bachelor’s degree (B.A.) in business, data management, information systems, related quantitative field, or equivalent experience and/or training. A minimum of 5 years of experience in data governance, data management, business process engineering, or equivalent demonstrated performance and expertise. A minimum of 3 years in a managerial role leading technical teams.
Personal Attributes:
At WaFd Bank you get all of these great benefits!
WaFd Bank Benefits Summary - Click here for more information
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
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