Division Sales Manager

The Division Sales Manager oversees multiple locations, leads by example, and sets the tone for the area by actively building market share. The primary focus for this role is to grow the business through directly and indirectly managing the small business and consumer client acquisition and deposit and lending operations of the branch offices and bankers assigned to the Division. The Division Sales Manager proactively engages in outbound business calling with Branch Managers and other members of the branch team.  The Division Sales Manager is accountable to develop, coach, and mentor the Branch Managers on prospecting effectively, creating memorable calling efforts to acquire small business and consumer clients and to refer opportunities to other bankers. They will also be active in the ongoing development of their teams to maximize engagement and performance.

A successful Division Sales Manager:

• Leads by example.
• Accountable for the Division’s successful production and profitability.
• Will grow its low cost deposit percentage while also coaching the delivery of credit and treasury solutions which allow WaFd clients to prosper.
• Actively participates in client prospecting and outbound calling efforts, including community outreach.
• Ensures phenomenal, concierge-level customer service to clients within their division.  “Everyone and every business deserve a WaFd Banker” across the division.
• Develops and oversees execution of strategies to expand the small business and consumer client base including visiting clients on site to better understand their banking needs.
• Understands the industries and economic conditions within the local market.
• Is an excellent communicator, demonstrating and modeling ability to explain and build engagement whether new programs, processes, or Bank initiatives.
• Serves as an ambassador for the bank by participating in a variety of public events, community organizations, community outreach, and speaking engagements designed to promote WaFd Bank.
• Proactively coordinates business development support from various administrative functions.
• Ensures compliance with company policies and regulations.
• Participates, encourages, and supports skill advancement in others through coaching, mentoring, responsive feedback, and accountability.
• Takes responsibility for continuing to seek ways to elevate their own leadership and business development skills.
• Reflects the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

• Bachelor’s degree preferred, or equivalent experience in a financial institution.
• Ability to demonstrate extensive knowledge of small business and consumer lending.
• Proven aptitude for coaching direct reports to success and resolving conflict constructively and in accordance with company practices and policies.
• Exceptional customer service skills and ability to professionally deal with colleagues, clients and the public, both electronically and in person, in a manner commensurate with corporate values and culture.
• Proficiency with smart phone technology and the Microsoft Office Suite, specifically with applications such as Teams, PowerBI, Excel, Word and Outlook.
• Demonstrated superior sales and operational management skills, including motivational leadership to support a vibrant needs-based sales culture.
• Willingness to embrace change and inspire others; show initiative and adaptability, and assist with the continued evolution of bank products, services, and strategies.
• Strong knowledge of WaFd Bank systems, policies and culture.
• Solid understanding of business banking products and services, including treasury management, cashflow, payroll, insurance and merchant services.

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• Generous 7% 401(k) employer matching*
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

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